Susan P. Luskin
Susan P. Luskin runs Diversified Administration, Inc. in Hollywood, Florida. She works with health insurance agents who want to provide more value for their group insurance clients. Susan has become the go to person for agents who want to offer pretax benefits to their clients without having to become the expert.In addition, Susan works with companies to take the bite out of rising out-of-pocket medical expenses in a way that is easy to implement.
Through her unique and interactive educational seminars, employees really learn how to increase their take home pay. The knowledge and guidance she provides create a system of turnkey administration that ensures profitable long term results. She speaks to business owners who want more tax savings, lower health insurance premiums, less hassle, and ultimately more loyalty from their employees.
In her work, Susan targets critical areas that challenge controllers and human resource managers. She helps people increase their disposable income and pay fewer taxes by implementing dependent daycare and medical expense reimbursement plans.
As a nationally published expert in Section 125 Internal Revenue Code issues and other tax advantaged strategies, and more than 30 years of experience to her credit, Susan is the consultant behind hundreds of employers who have increased their bottom line.
She is a certified instructor for the State of Florida for both agent licensing and continuing education. She has served as treasurer, program chair and continuing education chair of the Broward Association of Health Underwriters. She has also earned the coveted FLMI, CLU, CEBS, RHU and ChHC designations.
Vice President of
IRS and DOL Compliance
Vice President of COBRA Administration
Vice President of Operations
Donna Bouterse is a Client Advocate at Diversified Administration, Inc. Donna has been with us since 2004, she made an attempt at retirement, but is back with us now.
Donna is always ready to assist callers with their questions or connect them with the proper department. Having been a Preschool Teacher for many years, Donna has the patience and ability to explain the intricacies of the several benefits administration services we provide, while making the participant feel comfortable.
Donna is an important member of our team, she is usually the first voice you will hear when contacting us, and the one that will brighten up your day.
Marketing and Communications Manager
Sandro Vivas is the Marketing and Communications Manager at Diversified Administration, Inc. Sandro is responsible for the planning, execution and evaluation of our marketing efforts as well as representing our company at business organizations and events. He is also responsible for our communications strategies, both internal and external, that aim to effectively communicate our corporate values and objectives, as well as the intricacies of our several lines of services. Sandro’s extensive business and marketing experience allows us to look forward to expanding our operations and providing increased levels of service to our clients.
Sandro also leads our ACA Reporting Department, developing and providing solutions to our clients, while handling the most demanding accounts successfully.
Sandro holds a Bachelor’s Degree in Business Administration, with honorary mentions in Marketing and Operations, from the Universidad de Lima in Peru and additional degrees and courses in business, communications, media, technology and marketing.
Having lived in Mexico City for 20 years and growing up in Quito, Ecuador, her strong bilingual skills allow her to assist participants whether they speak English or Spanish.
Judi has extensive training and experience in sales and management, which allows her to provide assistance and support in other departments, such as COBRA.
Jade Fernandez is one of the COBRA Client Advocates at Diversified Administration, Inc. Jade is well versed on all aspects of COBRA, which allows her to answer questions and educate employers and employees about their rights and obligations under this important law.
With over 14 years of customer service and managerial experience, Jade is well prepared to see the whole COBRA coverage continuation process through to its absolute resolution, helping the employee through this often difficult and confusing period.
Jade holds an insurance license that allows her to speak the foreign language of insurance, she has also recently obtained a degree in Business Administration and is eagerly continuing her education in the Managerial and Supervision field.
Jade’s professional experience includes networking and building lasting business relationships, ensuring accurate member records, bookkeeping and managing various types of inventory.
Lizz Cufari is part of the Welfare Benefits 5500 Team, where she works with insurance brokers and employers to gather the necessary information to file accurate 5500s with the DOL. Lizz helps non-compliant employers with their late filings and also works with them to reduce their potential financial exposure to higher penalties.Lizz is also part of the ACA Team where she helps guide our clients through the necessary steps to complete their Affordable Care Act (ACA/Obamacare) Reporting to the IRS.
Lizz has previously worked in the legal field and for businesses in the areas of sales, marketing and customer service.
Lizz has a Bachelor of Science degree in Business Management with a concentration in finance and an Associate of Science degree in Legal Studies as a Paralegal. Lizz has also served in the US Army.
Dayna Willson is the newest Client Advocate in our FSA/HRA/132 Claims Department. Dayna’s previous experience in Human Resources allows her to handle confidential information effectively and clearly communicate with participants.
Dayna’s abilities have allowed her to successfully take on special projects since day one. These include the production of a PowerPoint presentation about how to file an online claim and how to use the SnapClaim feature in the MyRSC application for which she was also a speaker at our annual Spring Business Connection Event.
The Claims department has benefited from Dayna’s attention to detail and her ability to clearly explain any aspect of the Claims process to employers and participants.
Geovanni Vargas is a vital part of the COBRA Team and your Spanish speaking COBRA Client Advocate. With a diverse background ranging from human resources to information systems, he understands the importance of securely handling and keeping COBRA related information in order to guarantee its accuracy and compliance.
Geovanni is well prepared to complete your requests and answer your questions with a smile. He can help employers understand the world of COBRA compliance, and ensure that the employee COBRA experience is as comfortable and easy as possible.
Geovanni holds a Master’s Degree in Education and Instructional Technology, and looks forward to continue his education in the near future.