Susan Luskin
Susan P. Luskin,
Susan P. Luskin runs Diversified Administration, Inc. in Hollywood, Florida. She works with health insurance agents who want to provide more value for their group insurance clients. Susan has become the go to person for agents who want to offer pretax benefits to their clients without having to become the expert.In addition, Susan works with companies to take the bite out of rising out-of-pocket medical expenses in a way that is easy to implement.

Through her unique and interactive educational seminars, employees really learn how to increase their take home pay. The knowledge and guidance she provides create a system of turnkey administration that ensures profitable long term results. She speaks to business owners who want more tax savings, lower health insurance premiums, less hassle, and ultimately more loyalty from their employees.

In her work, Susan targets critical areas that challenge controllers and human resource managers. She helps people increase their disposable income and pay fewer taxes by implementing dependent daycare and medical expense reimbursement plans.

As a nationally published expert in Section 125 Internal Revenue Code issues and other tax advantaged strategies, and more than 30 years of experience to her credit, Susan is the consultant behind hundreds of employers who have increased their bottom line.

She is a certified instructor for the State of Florida for both agent licensing and continuing education. She has served as treasurer, program chair and continuing education chair of the Broward Association of Health Underwriters. She has also earned the coveted FLMI, CLU, CEBS, RHU and ChHC designations.

Jeremy Davis
Jeremy Davis,
Vice President
Jeremy is our company Vice President. He currently is in charge of running our COBRA Administration department, and also is knowledgeable in the areas of Flexible Spending Plans, HRAs, MERPs, and other Employer-sponsored tax-favored employee benefits. In addition he also assists in Electronic Data Integration with our clients, their carriers and other vendors to streamline the transfer of secure data to and from our clients. He is currently working on his CEBS, Certified Employee Benefits Specialist designation. In addition, Jeremy is responsible for developing and improving office procedures that directly impact the high level of client service that we strive to provide. Jeremy can provide assistance with technical issues in many areas of the business.

Ann Passaro,
Vice President of Operations
Ann Passaro is in charge of our entire customer database at both the employer and employee level. In addition to handling your claims and status changes, she has the responsibility of making sure that every plan runs smoothly.Ann is also our expert on the Debit Card, Credit Card and Direct Deposit. Questions in those 3 areas should be directed to her.
Benjamin Davis
Benjamin Davis
Assistant Vice President
Recently promoted to Assistant Vice President, Benjamin Davis is prepares all of the Welfare Form 5500 electronic filings sent to the Department of Labor. He is also assists in the preparation of Welfare Benefit Summary Plan Descriptions, a Department of Labor Requirement. In addition, Ben utilizes his degrees in Multimedia Technology and Graphic Design to enhance our PowerPoint Presentations, flyers and brochures. Ben also assists with claims administration and COBRA administration.
Diana Perez
Diana Perez,
Client Advocate
With over a decade of working in and around the medical insurance and benefits fields, Diana Perez brings he unparalleled knowledge and expertise to our claims department. Whether she is presenting complex IRS and DOL regulations at your open enrollment meetings, or explaining to a plan participant how their benefits are used, Diana always strives for total satisfaction. As a certified Trainer/Facilitator and Contract Manager, she has a unique ability to translate complex legal language into something anyone can understand. While she is a passionate Client Advocate who works in all areas of the company, her main goal is to help all employees understand and utilize their benefits to the fullest extent possible.

Hermes Garcia
Hermes is one of Diversified Administration’s premier bilingual COBRA Specialists. In addition to keeping employers compliant with all of the DOL regulations, he takes it one step further by assisting COBRA participants with any questions or concerns they might have. Whether an employer has complex compliance questions or a participant just wants to be able to keep track of their coverage, Hermes goes above and beyond your expectations to make sure our clients are 150% happy with the service they receive.

Sandro Vivas
With an extensive background in business and customer service, Sandro is a valuable member of the Diversified Administration family. He handles several aspects of customer service, from claims processing to resolving customer inquiries. Being multilingual, Sandro is able to provide assistance in English, Spanish and French. Additionally, he spearheads our research, marketing and web development projects. Sandro also contributes to the development of procedures and technologies which help improve the efficiency of our operations that allow us to provide our clients with more accurate and faster service.

Judi Savage
Because of her extensive customer service experience Judi is a valued member of our support staff. Having lived in Mexico City for 20 years and growing up in Quito Ecuador, her strong bilingual skills allow her to assist participants whether they speak English or Spanish. Her training in various disciplines including sales and management allowing her to provide service in a number of departments here, including the Claims and COBRA Departments.